A UNIVERSAL TENANT STORY
January 12, 2017
What a great way to start the new year! Thank you to John MacInnis, valued new tenant at Armdale Place, for sharing your kind words about our staff member, Brad MacDonald.
“Good afternoon Linda,
In Reference to our phone conversation this afternoon, I would like to pass on my sincere thank you to Brad. He went above and beyond any expectations assisting me with my move into unit 1013.
To start my truck got stuck on some Ice and snow on a hill leading to the loading zone in the back of the building. When I approached Brad for assistance I was only looking for salt. I did not expect him to do the following. He got me the salt and came outside to help me get the truck unstuck. He told me he had experience in this area and took full control of the situation. In no time he got my truck out of ice and put in in position outside of the loading doors.
He voluntarily let me use his dolly, and told me it would make things easier, which it did. He helped me move things that I could not move alone such as my couch, love seat, and long dresser. The couch was quite large and I would not have been able to maneuver it through the apartment door without assistance, patience, and experience.
When my move was done he asked me if I needed anything else and put the elevator (which he gave me for my move) back in service. Brad was just being himself, and in no doubt, you are already aware of the type of employee he is. Brad he is definitely an asset to your staff and again his help was greatly appreciated! “
– John MacInnis