We know your time is important, so we really appreciate your taking a few minutes to let us know how our staff, services and support infrastructure are working for you! Your feedback will allow us to improve your community experience. Personal Info NAME * BUILDING NAME UNIT NUMBER EMAIL PHONE PLEASE SEND ME PROMOTIONS AND UPDATES TO THE UNIVERSAL COMMUNITY YES Please use the following sliders to rate each item: ABILITY TO REACH STAFF WHEN NEEDED /10 WHY DID YOU RATE THIS? CLEANLINESS OF THE LAUNDRY ROOM(S) (IF APPLICABLE) /10 WHY DID YOU RATE THIS? OFFICE HOURS /10 WHY DID YOU RATE THIS? APPEARANCE OF THE STAFF /10 WHY DID YOU RATE THIS? SNOW REMOVAL SERVICES /10 WHY DID YOU RATE THIS? LANDSCAPING SERVICES /10 WHY DID YOU RATE THIS? CLEANLINESS OF THE UNDERGROUND PARKING (IF APPLICABLE) /10 WHY DID YOU RATE THIS? CLEANLINESS OF THE FITNESS CLUB (IF APPLICABLE) /10 WHY DID YOU RATE THIS? PROFESSIONALISM OF THE STAFF /10 WHY DID YOU RATE THIS? CLEANLINESS OF THE GROUNDS /10 WHY DID YOU RATE THIS? CLEANLINESS OF THE CORRIDORS /10 WHY DID YOU RATE THIS? CLEANLINESS OF THE LOBBY /10 WHY DID YOU RATE THIS? RESOLUTION TIME OF ISSUES, OTHER THAN MAINTENANCE /10 WHY DID YOU RATE THIS? QUALITY OF MAINTENANCE COMPLETED /10 WHY DID YOU RATE THIS? RESPONSE TIME TO MAINTENANCE REQUESTS /10 WHY DID YOU RATE THIS? ADDITIONAL COMMENTS (HOW CAN WE IMPROVE?) OVERALL EXPERIENCE /10